Company Name: PhoneComp
Website: https://www.phonecomp.co.ke
Email: info@phonecomp.co.ke
Phone: +254 745 800 045
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the PhoneComp website.
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, you may not access or use our website.
2. Products and Services
PhoneComp deals in:
- Smartphones
- Computers and laptops
- Accessories (e.g., chargers, keyboards, cases)
All products are subject to availability. We reserve the right to limit the quantity of products we supply, to discontinue products, or to revise pricing at any time without notice.
3. Orders & Payments
a) Placing an Order
- Orders can be placed via our website or by contacting our team.
- All orders are subject to acceptance and availability.
b) Payment
We accept secure online payments via supported methods such as:
- M-Pesa
- Debit/Credit Cards
- Bank Transfer (where applicable)
- Cash
PhoneComp reserves the right to refuse or cancel any order at our sole discretion.
4. Shipping & Delivery
- Deliveries within Kenya are processed within [1–3 business days] depending on location.
- Delivery timelines are estimates and may vary due to unforeseen factors.
- Customers are responsible for providing accurate delivery addresses.
5. Returns & Refunds
- Customers can return eligible items within 7 days of purchase.
- Items must be unused, in original packaging, and with a valid receipt.
- Some products (e.g., opened accessories or digital goods) may be non-returnable.
- Refunds will be processed via the original payment method or store credit.
Please refer to our Return & Refund Policy for full details.
6. Warranty
Products sold may include a manufacturer’s warranty. Warranty terms vary by product and manufacturer. Proof of purchase is required for any warranty claims.
7. User Responsibilities
When using our website, you agree:
- To provide accurate and current information
- Not to misuse or tamper with the site or services
- Not to use the site for fraudulent or unlawful activity
We reserve the right to suspend or terminate your access if you violate these terms.
8. Intellectual Property
All content on our website, including logos, images, product descriptions, and branding, is the property of PhoneComp or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
PhoneComp shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in delivery due to events beyond our control
- Product misuse or damage after delivery
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.
11. Changes to Terms
PhoneComp reserves the right to update or modify these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the new Terms.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of Kenya.
13. Contact Us
If you have any questions about these Terms, please contact:
PhoneComp
📧 Email: info@phonecomp.co.ke
📞 Phone: +254 745 800 045